We begin with an assessment through 1-on-1 conversations, diagnostic tools, stakeholder interviews, and questionnaires, where we learn more about the team and the organisation. This phase is focused on building connection, rapport, and psychological safety, while also recognising the system’s needs, strengths, and challenges within its current context. We aim to uncover leadership, team, and organisational dynamics, challenges, hopes, and aspirations, and set a path and scope for change.

Based on insights and topics gathered during the Meet phase, we design custom workshops and coaching sessions, drawing from our multi-method approach (see more on the tools we use below). We stay true to the organisation's context, meeting the team and leaders where they are, creating meaningful spaces that support both inner and outer development, experiential learning, and deep transformation. Here, we uncover underlying dynamics, hidden assumptions, and systemic patterns within the team or organisation. This stage is about inquiring into the present reality and becoming aware of the action logic that guides decisions.

We experiment and expand in an iterative process, bringing diverse and divergent perspectives to the room to explore purpose and change on both an individual and collective level.

Once we have worked with leaders and teams to uncover existing relationship dynamics and explore new perspectives and possibilities together, we focus on aligning individual and collective goals, values, and strategies to foster cohesion and forward momentum. The goal is to design a strong team and leadership culture that moves from reactive to creative, enabling the organisation to support change implementation, navigate conflict, and build strong interpersonal relationships. This requires an awareness to self-correct and adapt as needed, ensuring that all voices are heard and that the group moves forward with clarity and shared purpose.

We support the integration of new rituals, practices, behaviours, and frameworks into the organisation's daily operations. This phase is about taking intentional, aligned actions based on the insights gained in earlier stages. The outcomes of these actions are observed and used as feedback for ongoing inquiry, creating a continuous loop of action, reflection, and learning. We equip leaders and their teams to embody, sustain, and evolve these practices independently, carrying forward the skills and insights needed for continued adaptation, appropriation and learning.